
Planner Assist
Ready for a smarter way to assess planning applications? Meet Planner Assist
AI-powered support for faster, more confident planning decisions
We know planning teams face immense pressure, from meeting statutory timeframes to making defensible decisions that can stand up to appeals and scrutiny.
Planner Assist is here to help. Built as an AI-powered solution, Planner Assist accelerates your community engagement efforts, seamlessly complementing ReadyTech’s Town Planning module or integrating with third-party tools. It supports council planners through every stage of development application assessment, without replacing professional judgement.
By automating administrative tasks, flagging gaps in information, and surfacing relevant planning controls, Planner Assist gives your team the structure, transparency and confidence to deliver faster, more consistent outcomes with less risk.
AI support built specifically for planners
Planner Assist isn’t just another generic AI tool. It has been trained on the complexity of local planning schemes, council policies and real-world workflows, so it understands how planners think and work.
Whether your team is navigating overlapping instruments, drafting RFIs or reviewing complex proposals, Planner Assist acts as a second set of eyes — structured, thorough and tireless.
Planner Assist: How it works
- Checks completeness of application documentation
- Surfaces relevant controls based on proposal details, zoning, overlays and policy
- Identifies compliance gaps and highlights topics needing assessment (e.g. heritage, privacy, overshadowing)
- Drafts RFI and assessment artefacts, tailored to your council's processes
- Guides next steps, helping planners prioritise tasks and avoid rework
It offers full transparency without the admin overload.
Why Planner Assist?
Consistency and Confidence
Eliminate overlooked controls and reduce subjective variation by giving planners a guided, repeatable process with full visibility and control at every step.
Faster, Defensible Outcomes
Planner Assist helps your team progress applications faster, with structured assessment support and AI-drafted outputs that are editable, auditable and aligned to council policy.
Supports, Doesn’t Replace
Designed to enhance, not override, planner expertise. Outputs are transparent and editable, and nothing is sent to applicants without your team’s review.
Built for how planners actually work
Planners need tools that support their judgement, not substitute it.
Burwood Council
"Planner Assist is already transforming how we work. By automating the tedious administrative tasks, it frees our planners to focus on the high-value work - engaging with the community, reviewing designs, and improving planning outcomes. The iterative, co-development approach has been key, ensuring the tool evolves to meet our real needs rather than being a plug-and-play solution."
Built for how planners actually work
Planners need tools that support their judgement, not substitute it.
Planner Assist was built in consultation with council planning teams across Australia. It reflects real workflows and pain points, providing support in the areas planners find most time-consuming and risk-prone. All while giving planners full visibility into what the AI assessed and why.
On-screen compliance support as you review and assess
Draft RFIs and reports you can edit, save, and reuse
Automated document checks to flag what's missing
Prioritisation tools to triage and track progress
Contact our Local Government experts
Get in touchGive your team an edge
Planner Assist is available as an enhancement to the Ready Community Town Planning module. If your team is ready to streamline assessments, reduce risk, and deliver better community outcomes faster, let’s talk.
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