Burwood Council: Building a more dynamic future for planning

Development application processing is one of the most time-consuming responsibilities in local government planning, and lots of that time isn't spent on planning at all.

For Burwood Council, preliminary adequacy reviews alone were consuming two to three hours per application. Planners were manually checking documentation consistency, cross-referencing reports, and assembling assessment templates - work that draws on administration skills, not the expertise councils are actually hiring for.

As an early adopter of the Planner Assist programme, Burwood Council is rewriting what planning workflows can look like.

Read the full case study to learn how Burwood Council are progressing a smarter AI-powered planning process.